Shipping and Return Policy

Shipping and Return Policy - DecorKnot

Thank you for choosing DecorKnot! We are dedicated to ensuring your shopping experience is seamless and enjoyable. Please take a moment to review our Shipping and Return Policy.

Shipping Policy:

  1. Free Shipping within the United States:
    All orders shipped within the United States qualify for free standard shipping. We aim to process and dispatch orders within 1-2 business days from the date of purchase.
  2. Delivery Time:
    Standard shipping usually takes between 3-5 business days for delivery. Please note that delivery times may vary depending on your location and any unforeseen circumstances.
  3. Order Tracking:
    Once your order has been dispatched, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your shipment.
  4. International Shipping:
    Currently, we only offer shipping within the United States. We apologize for any inconvenience this may cause and appreciate your understanding.

Return Policy:

  1. Free Returns within 15 Days:
    We want you to be completely satisfied with your purchase. If for any reason you are not, you may return the item(s) within 15 days of the purchase date, and we will provide a full refund or exchange. Returns are free of charge within the United States.
  2. Return Process:
    To initiate a return, please contact our customer service team through our Contact Us page. Include your order number and a brief explanation for the return. We will guide you through the return process and provide you with a return shipping label.
  3. Condition of Items:
    All returned items must be in their original condition, and not damaged. We reserve the right to refuse returns that do not meet these criteria.
  4. Refund Processing:
    Once your return is received and inspected, we will process your refund or exchange within 3 business days. The refund will be issued to the original payment method.
  5. Exchanges:
    If you wish to exchange an item, please contact our customer service team, and we will assist you in placing a new order while processing the return for the original item.

If you have any questions or concerns regarding our Shipping and Return Policy, please don't hesitate to contact us. Thank you for choosing DecorKnot for your shopping needs!